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Calumet & Kansas City to Austell Temporary Local Domestic Ingate Closures

May 10, 2021

Due to operational necessity, at 0001 local time, tomorrow, May 11th, ingates at both Calumet and Kansas City will close to Domestic shipments locally billed to Austell. Interline received shipments will continue to be allowed to ingate.  

We will communicate reopening plans in a future service alert.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.