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Service Disruption Near Shenandoah, VA - Update

Nov 24, 2019



Train service has been restored following yesterday’s derailment near Shenandoah, VA. However, transit delays are expected through the impacted area over the next 24 hours due to speed restrictions, track inspections, and residual congestion.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS and ExpressNSTM for information concerning their shipments.