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Service Disruption Near Shenandoah, VA

Nov 23, 2019


Please be advised that a derailment has been reported near Shenandoah, VA which is impacting train service between Memphis and the Northeast. We are actively working to divert trains when possible to minimize delays; however, customers should expect transit delays of 8-12 hours on shipments moving in the following lanes until service is restored:

  • Rossville <> Bethlehem
  • Rossville <> Croxton
  • Rossville <> Morrisville
  • Rossville <> Rutherford

No intermodal shipments were involved in the derailment. We will provide updates as information is made available.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS and ExpressNSTM for information concerning their shipments.