Shareholder Services

Norfolk Southern is dedicated to serving its shareowners. On this page, you can find links to commonly requested documents, information on our Dividend Reinvestment Program, and contact Shareholder Services. For assistance with most services related to stock ownership, please contact the program Stockholder Records.

The following are ways to become a shareholder of Norfolk Southern Corporation:

Dividend Reinvestment Plan (DRIP)

Norfolk Southern offers an Automatic Dividend Reinvestment plan for shareholders, which is administered by The Bank of New York. This plan is only available to NS shareholders, meaning your initial purchase of Norfolk Southern shares must be through a broker. Once you are a participant in the plan, however, you may purchase additional shares of NS stock through the plan. These purchases will be made on the open market by The Bank of New York on your and other participants’ behalf. Only shareholders whose names appear on their stock certificates (not a street or broker name) are eligible to participate in the plan. To get involved in the Automatic Dividend Reinvestment Plan, contact The Bank of New York at (866) 272-9472 or via email at www.bankofny.com.

Other Options

You can invest in the common stock of Norfolk Southern through many financial institutions, such as full-service brokers, discount brokers and online brokers. Minimums, fees and other terms vary. Consult your local listings or financial advisor for more information.