- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530

GRANT PROGRAMS
In 2023, Norfolk Southern launched two new, open-application grant programs. These programs are designed to support organizations that promote safe and sustainable operations, develop the local work force, and build strong, resilient communities in the 22 states where Norfolk Southern operates.
Applications for the Thriving Communities and Safety First grants during the 2025 program year will be accepted April 1 through September 1, 2025. Applications for Community Disaster Relief grants are available periodically at the discretion of the NS Community Impact team following severe weather events impacting communities within our network. The application period typically remains open for 3-6 weeks but will vary depending on ongoing recovery efforts and the nature of the disaster. The In-Kind Donation grant program does not have a deadline to apply and is open year-round.