Customer Alerts

Norfolk Southern is adopting updates to the Switching and Absorption Tariff 8001-A effective May 3, 2025. Please reference the PDF download for further details. For any questions regarding these updates, please c...

The City of Chicago has postponed the 51st Street roadwork that was scheduled to take place today. The work is now planned from 7:00am to 7:00pm on Tuesday, April 22. Traffic controllers will be in place to manage traffic flows...

Beginning tomorrow Thursday, April 17, at 7:00am, the City of Chicago will begin roadway repairs on 51^st Street. The repairs will impact traffic flows departing the Chicago 47th Street Intermodal Facility. While...

Effective immediately, and until further notice, empty 53’ EMP container returns will only be accepted at the Rutherford Intermodal Facility.

Intermodal terminal information can be found by visiting ...

Cementitious commodities are covered in Public Tariff NSRQ 70022. These publications will be adjusted to reflect the current market conditions effective May 1, 2025. As such:

• Effective, May ...

Subject: Service Adjustments Due to Ongoing Severe Weather
Issued: April 6, 2025

A prolonged storm system continu...

Norfolk Southern is closely monitoring a powerful, slow-moving weather system expected to bring potentially historic flash flooding and severe weather to central portions of our rail network beginning as early as Wednesday, Apr...

Effective date of May 1st, 2025, Norfolk Southern is making changes to scrap metal public pricing authorities, NSQ 40211 & NSQ 72824. 

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