Norfolk Southern has specific requirements and procedures for customers and short lines shipping Passenger Equipment in order to ensure safe handling.
Obtain Umler registration by calling 919-651-5038 or emailing firstname.lastname@example.org.
Ensure the Passenger Equipment has visible and properly stenciled alphabetic and numeric UMLER-registered reporting marks.
Equip Passenger Equipment with properly programmed, working AEI Tags that match UMLER reporting marks.
Norfolk Southern requires a valid credit account and prepayment of all charges before locomotive movement, and customers/short line partners must provide documentation of waybilling, unit delivery, and revenue protection.
Apply for credit online, or make a wire transfer, by emailing email@example.com or calling 404-589-6107 or 404-589-6108.
Norfolk Southern will inspect Passenger Equipment free of charge if roundtrip mileage to the inspection site is 50 miles or less. Norfolk Southern will assess any charges in accordance with NS-8002-A, Item 6275.
Norfolk Southern must have written authority to conduct an inspection as well as notification of the party responsible for payment.
Inspections are subject to the availability of a qualified Norfolk Southern mechanical inspector. Order inspections by calling 404-582-6950 or emailing MOC@nscorp.com.
Norfolk Southern will assess charges in accordance with NSRQ 4900, Rule 11.
Obtain a rate through the Dimensional Shipment Clearance and Rate Request Form (found on Dimensional & Oversized). If you have questions, contact Michael.Johnson2@nscorp.com
PASSENGER CAR MOVEMENT REQUEST
REQUESTED DATE TO MOVE:
REQUESTED INSPECTION DATE:
Before scheduling an oversized shipment, please read the following guidelines:
For shipments that are oversized, customers will need to submit a clearance request to officially initiate the process and confirm that your load can be handled across the Norfolk Southern system. To find the submission form and detailed clearance request procedures, please visit Dimensional & Oversized.
Note: Clearance requests must be submitted to the originating rail carrier.
The next step is to request the railcars you'll need. To request a heavy-duty railcar, you’ll need your proposal number and the railcar series or equipment car initial and number. To order standard flats from Norfolk Southern, email: CDUMetals@nscorp.com. To order Heavy Duty flats from TTX or KRL, email request to NSClearance@nscorp.com. Use the following format:
Clearance File #:
Railcar series: (EXAMPLE QTTX 130700)
Number of cars: 1 (ONE)
Estimated Loading date:
Note:Availability of railcars is subject to current supply conditions, so please allow 2-4 weeks for delivery. If you are not sure what series railcar you need, you can view several different types by emailing GeneralEquipment@TTX.com and or HeavyDuty@TTX.com
Once your railcar arrives, you'll need to load and secure your railcar according to the Association of American Railroads (AAR) Open Top Loading Rules. Contained within the AAR rules are specific diagrams for loading configurations, as well as the general rules that you must follow. To obtain a copy of the AAR Open Top Loading Rules Manual, visit the Transportation Technology Center, Inc. website, call 800-544-RAIL or e-mail firstname.lastname@example.org.
Note: It is the shipper's responsibility to correctly load and secure the load.
All loaded oversized shipments must be approved before the shipment can receive final clearance and be moved. Inspections are subject to the availability of a qualified Norfolk Southern mechanical inspector. Order inspections by calling 404-582-6950 or emailing MOC@nscorp.com. Please request your inspection at least 10 days in advance of your shipping date to allow for inspectors to schedule.
As a shipper, you must complete the Internet Bill of Lading on AccessNS. Be sure to indicate that the shipment is dimensional/high and wide on the IBOL and include the NS FILE NUMBER from your clearance proposal response. Origin, destination, and routing must match the preapproved clearance route. It is imperative that dimensional loads are not billed until clearances are accepted by Norfolk Southern Clearances. Safety is of utmost importance, and billing prior to an approved inspection can result in Norfolk Southern crews pulling an improperly secured load. The shipper is responsible for ensuring load is accepted prior to billing for movement.
Note: You can also submit shipping instructions via EDI. More information on EDI can be found at Supplier Resources.