Norfolk Southern train at sun set vision and values

VISION + VALUES

Running a railroad takes vision. Ours is to be the safest, most customer-focused, and successful transportation company in the world. To do that means we prioritize the well-being of each other, our customers, our partners, the communities we serve, and the planet we call home.

Safety is More Than a Priority

At Norfolk Southern, Safety is a core value and the lens through which every decision is made. Our mission is to provide safe and reliable service to our customers, ensuring every employee returns home in the same condition they came to work. Every member of our team is empowered to ask questions, raise concerns, and stop any time we are uncertain.

The Value of Safety
norfolk Southern employee safety presentation

OUR VALUES

Norfolk Southern’s SPIRIT values are the foundation for our entire culture, and we lead with Safety. Each value guides us, shaping how we operate, make decisions, and interact with one another.

Safety, Performance, Integrity, Respect, Innovation, and Teamwork drive our pursuit of excellence. These principles are embedded in everything we do each day. They foster collaboration, provide clarity, and help us measure true success. Rooted in a legacy spanning nearly two centuries, our values reflect the same enduring strength as the steel rails that connect our network and the communities we serve.

Creating an Environment Where Everyone Can Thrive

An engaged and inclusive workplace where everyone’s experience and perspective is valued makes for a stronger company with a brighter, more innovative future. We are dedicated to fostering inclusion and engagement because our people and communities are at the heart of what we do. A culture that emphasizes active participation and belonging is critical to our ongoing success.

Engagement + Inclusion
Norfolk Southern lobby employees diversity equity and inclusion

Consider a Career at NS

We are the frontline workers moving our trains and the US economy, the innovators who keep tracks safe through the power of AI and beyond, the leaders who dare to ask, "what if?" and the minds that keep it all running smoothly.  Join us and do big things — for our country, the planet, and your career.

Find Your Future
Employees at café career search