Updated Harrisburg Duckville Gate Hours, Effective 02.06.2023

Effective Monday, February 6th, 2023 the Duckville entrance (Gate C) at our Harrisburg terminal will only operate between the hours of 7:00am and 3:00pm local time, Monday through Friday. The Duckville gate will be closed to gating activity on Saturday and Sunday. Customers will still be able to access that portion of the yard through the main gate during the hours of Duckville gate closure.

Now it’s easier to do business with Norfolk Southern Intermodal Customer Service. Create support cases online using AccessNS Case Management. Creating a case is simple:

• Click the “Create New Case” button with in AccessNS
• Enter the details of your question or issue
• Submit your case

While we work to resolve your case, you can monitor your case status directly from the dashboard. You can also share case information with your colleagues or third-party partners by adding them as an Interested Party.