Shareholders: Your Vote is Important Click Here to Learn More about the 2024 Annual Meeting


NS Internal EAP Services

The number one tool for operational safety is an employee with a clear mind and a healthy body. NS offers confidential and free drug and alcohol rehabilitation services for employees and family members suffering from chemical dependency. NS wants everyone to work and live in a safe drug- and alcohol-free environment.

Access resources you need

Through EAP Representatives, you and your family can access a variety of confidential services:

  • Local programs, treatment centers, and hospitals
  • Support groups such as Alcoholics Anonymous, Al-Anon, and Narcotics Anonymous
  • Physicians who can help with substance abuse

Find a support group that’s right for you.

Your EAP Representative can help you find local support groups for overcoming chemical dependency, including local chapters of:


EAP representatives have extensive training and are qualified substance abuse professionals.  They help you identify and resolve chemical dependency problems. They are available to help you or a family member get confidential evaluations, refer you to health care providers and community resources, and provide ongoing moral support.

Drug and alcohol assessments take place off railroad property, and EAP Representatives keep records confidential, following all Health Information Portability and Accountability Act (HIPPA) rules.

If you participate in DARS before committing a rule violation, your EAP Representative will arrange for your confidential leave and help you identify sickness benefits to which you might be entitled.

While the DARS program does not cover hospitalization or medical treatments, most employees can obtain benefits under their NS medical plan. 

DARS is voluntary. You can obtain help through other community resources. The critical thing is that you get help. Supervisors have been trained to recognize possible substance use disorder problems that can affect work performance.

While DARS participation is typically a one-time event, an employee in relapse can volunteer to access the program again without consequences IF he or she has not been referred to the program for a rule violation related to alcohol or drug use.

An employee working under the influence of alcohol or drugs puts himself, co-workers, and the company at risk of injury or accidents. You should immediately report concerns to your supervisor, who can assist the employee in getting help.

Each department has its own reporting policies. Contact your supervisor and/or union representative to learn your department’s requirements.