At Investor Day, Norfolk Southern launches strategy to deliver compelling value for all stakeholders

Norfolk Southern hosted our first Investor Day since 2019, at our corporate headquarters in Atlanta. During the day’s event, Norfolk Southern President and CEO Alan H. Shaw laid out the company’s growth strategy. The strategy is built upon balancing three elements: Reliable and resilient service; continuous productivity improvement; and smart and sustainable growth. Throughout the day, senior leadership expanded on that strategy, laying out our long-term financial outlook based on capitalizing existing market opportunities. You may read Shaw’s full remarks here, and access materials from the day, including a copy of the webcast, on our Investor’s page.

WE WILL PROVIDE RESILIENT SERVICE OUR CUSTOMERS CAN COUNT ON LONG-TERM.

We will provide service that is resilient through future operational and economic disruptions. When we do that, our customers will be able to incorporate rail confidently into their long-term supply chain strategies. This is an essential element of our plan to compete in the flexible freight market.

WE ARE A CUSTOMER-CENTRIC, OPERATIONS-DRIVEN ORGANIZATION.

We will innovate solutions that help our customers grow and compete in an evolving global supply chain. We will make it easier for our customers to ship by rail - delivering the efficiency of rail, coupled with the simplicity of truck. We will make reliable and resilient service an enduring competitive strength.

OUR STRATEGY BALANCES SERVICE, PRODUCTIVITY AND GROWTH.