Digital & Technology is driving more innovation at NS

Kim Lyman, AVP Transformation & Governance and WiNS executive co‑sponsor, is helping lead the way in building a culture of innovation across Norfolk Southern. Alongside Digital Technology (D&T) leaders, Kim is focused on creating an environment where curiosity is encouraged, new ideas are welcomed, and teams feel confident trying different approaches. By promoting collaboration, strengthening digital skills, and breaking down silos, D&T is helping employees think differently about how work gets done. This ongoing effort continues throughout the year, equipping teams with practical tools and learning opportunities that support innovation, improve how we work together, and strengthen a more connected and efficient network.