Norfolk Southern’s Triple Crown Services earns top intermodal honor

Mar 09, 2026

By Katie Byrd, Assistant Director of Executive Communications

Triple Crown Services, a Norfolk Southern subsidiary, was named Top Intermodal Rail Carrier by Averitt as part of its 2026 Averitt Integrated Carrier Awards. The recognition highlights Triple Crown’s strong performance across the past year, including tracking and visibility, proactive communication, service quality, on-time performance, and total volume supported.

The impact

Being named Top Intermodal Rail Carrier reinforces Triple Crown’s reputation with customers and partners for dependable service, strong shipment visibility, and clear communication.
The recognition highlights the commitment, expertise, and integrity the Triple Crown team brings to the work every day, instilling pride across the Triple Crown team and across Team NS.
The award shows that consistent execution and strong collaboration with partners like Averitt strengthen customer relationships and reinforce the value of our intermodal service.

What our customers are saying

“Our carrier partners are essential to the success of our Integrated Services operations. These awards recognize the carriers that consistently demonstrate reliability, strong communication, and a commitment to service that supports our customers across a wide range of transportation needs.” — Steve McDonald, Averitt Vice President of Integrated Services

What our leaders are saying

“We’re proud to see the Triple Crown team recognized for the strong service they deliver to customers every day. This award reflects the impact, efficiency and collaboration that define our partnership with Averitt and our team’s commitment to adding value to our customers’ supply chains.” — Ed Elkins, Norfolk Southern EVP and Chief Commercial Officer

This recognition from Averitt shows that when we deliver reliable service and strong partnership, customers notice. Thank you to everyone across the Triple Crown Services team and our broader intermodal organization who played a role in delivering this result.

Katie Byrd leads external communications for Norfolk Southern in the areas of Executive Comms, Commercial and Strategic Planning. She joined NS in 2022, bringing nearly 10 years of strategic communications expertise.