Intermodal shipping combines the flexibility of trucks with the long-haul efficiency of rail. Customers benefit from reliable transit times, competitive intermodal rates, and improved intermodal fuel efficiency. Norfolk Southern’s green rail transport network supports businesses focused on low-carbon transportation and ESG transportation solutions.
INTERMODAL SHIPPING
FREQUENTLY ASKED QUESTIONS
For existing Norfolk Southern customers and experienced logistics professionals, this FAQ provides a deeper look at Norfolk Southern’s Intermodal network, rates, services, and specialized solutions. Learn how Norfolk Southern delivers efficiency, reliability, and sustainable freight transport through its expansive Intermodal rail network.
Norfolk Southern’s Intermodal network handles a wide range of palletized goods and other freight suited for standard and temperature-controlled containers and trailers. This includes consumer goods freight, packaged foods and beverages, refrigerated and frozen products, building and construction materials, retail and e-commerce products, and automotive parts. We also provide truck-to-rail solutions designed to streamline the intermodal supply chain, ensuring your freight moves efficiently across regional and national markets.
Existing customers can view or request Intermodal rates directly through AccessNS. If you’re managing regular freight container shipping or seeking regional intermodal shipping solutions, a Norfolk Southern account representative can provide customized pricing for your lane, volume, and service needs. Fill out the contact form on the Intermodal overview page to get started.
Yes. Norfolk Southern partners with experienced providers to offer complete final mile shipping and delivery services. Whether your freight moves to a rail served warehouse, industrial property with rail access, or a non-rail destination, our Intermodal team coordinates seamless final mile logistics to ensure efficient door-to-door delivery.
Norfolk Southern leads in sustainable freight shipping through advanced locomotive technology, optimized routing, and investments in low-carbon transportation. Businesses can further their sustainability goals through carbon offset programs for businesses, with tools like our Carbon Calculator.
Yes. Through NSites, Norfolk Southern’s proprietary industrial site search tool, customers can explore available rail-served sites, locations and industrial property with rail access across our 22-state network. You can also find partners with available cold or dry storage space along the rail line, using the Warehouse Locator for Consumer Products. Our Industrial Development team helps identify and evaluate sites that align with your intermodal rail transport and expansion needs.
Current Norfolk Southern Intermodal customers can manage, monitor, and optimize shipments through AccessNS. The platform provides real-time tracking, lane visibility, and performance data across the intermodal supply chain.
For questions about existing Intermodal shipments, rates, or service, contact the Norfolk Southern Intermodal team. You can reach them at 1-800-635-5768 or through the contact form on our Intermodal page.
