- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
ATLANTA, GA
Effective January 1, 2026, Norfolk Southern will be implementing a Mileage-Based Fuel Surcharge on Rate Authority tariff NSRQ-49750. The surcharge will be set at $2.50 On-Highway Diesel.
For additional information regarding Norfolk Southern’s fuel surcharge program, please visit our website at:
https://www.norfolksouthern.com/en/ship-by-rail/shipping-tools/terms-conditions/fuel-surcharges
If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your continued business.
Mark Adams
Sr. Market Manager
Lindsey Chism
Director Marketing