A: You can explore our Equipment Guide to identify the railcars and containers that best fit your freight container shipping requirements. Whether you’re moving bulk, palletized, or refrigerated cargo, Norfolk Southern offers equipment designed for every type of consumer goods freight, from auto rail logistics to ag freight solutions.
RAIL TRANSPORT FOR CONSUMER GOODS FAQS
Norfolk Southern’s Consumer Products page highlights how intermodal rail transport supports the efficient movement of everyday goods across the eastern United States. By combining truck-to-rail solutions within the intermodal supply chain, Norfolk Southern provides a reliable, flexible, and sustainable way to move consumer goods freight, from fresh and frozen foods to packaged products, across key markets.
A: Norfolk Southern provides freight transport solutions for a wide range of consumer products including canned goods, beverages, consumer goods, and fresh or frozen foods. Our rail transport network supports both dry and cold shipments, offering specialized green freight options that enhance fuel efficiency and sustainability.
A: Our Consumer Products team is available to answer your questions and help you get started with intermodal or final mile delivery solutions. You can contact us at consumergoods@nscorp.com or reach out directly to our marketing managers for assistance with your specific freight rail needs.
A: AccessNS is Norfolk Southern’s one-stop digital platform for managing your supply chain. Through this tool, you can track shipments in real time, request rates, view invoices, and manage final mile shipping coordination — all from one dashboard.
A: You can manage billing, establish credit, or request refunds for overcharges through Norfolk Southern’s Business Solutions portal. This resource is designed to streamline your freight transport accounting, ensuring your intermodal and regional intermodal shipping transactions are handled efficiently.
A: Our Rail Development team helps companies find or develop industrial property with rail access. Whether you’re looking for a rail-served warehouse or exploring sites for future expansion, our experts provide data and insights to guide your site selection process.
A: Norfolk Southern’s GIS-based property search tool, NSites, can help you locate available rail-served warehouse space and industrial property with rail access. This platform is designed for site selection professionals and businesses looking to strengthen their intermodal supply chain through direct rail connections.
A: If you experience a shipment issue, Norfolk Southern’s Freight Claims page allows you to start your claim online. Our team will guide you through every step to ensure your claim is resolved quickly and accurately.
A: Norfolk Southern’s Carbon Calculator helps consumer goods shippers measure emissions savings from moving freight by rail. It highlights the benefits of fuel efficiency and low-carbon transportation, making it easy to see how sustainable rail supports your company’s ESG goals.
A: If you have questions about an existing shipment or need assistance with final mile delivery, contact the Norfolk Southern Consumer Products team directly at 1-800-635-5678 or email customerservice@nscorp.com. Our customer service specialists are available to help with updates, tracking, and supply chain coordination.
