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WHO WE ARE

Leading the industry in service and safety

 

We are building a customer-centric, operations-driven organization, that is becoming the gold standard of safety in the industry. We are committed to developing our people, protecting the communities we serve, and providing long-term growth for our customers.

Vision & Values

Running a railroad takes vision. Ours centers on being a customer-centric, operations-driven organization. To do that means driving efforts to create a better railroad for our customers, our partners, the communities we serve, and the planet we call home.

Our Vision & Values
Norfolk Southern Train South Carolina

Code of Ethics

With our Thoroughbred Code of Ethics our goal is to ensure we continue doing business in a responsible and ethical manner and that expectations are clearly defined and available for employees, customers, suppliers and the communities we serve.

Learn about our Code of Ethics
Norfolk Southern Headquarters

Forging a Better Tomorrow

Our 16th annual ESG report, “Forging a Better Tomorrow,” shares progress on our environmental, social, and governance initiatives. It details our commitment to doing what's right by our people, our customers, and the communities we serve, which is why we will always strive to enhance our safety culture, invest in our people, and build upon our long-standing sustainability initiatives.

Our 2023 Report
Norfolk Southern ESG

Creating an Environment Where Everyone Can Thrive

An inclusive workplace where everyone’s experience and perspective is valued makes for a stronger company with a brighter, more innovative future. We are dedicated to advancing diversity, equity & inclusion because our people and communities are at the heart of what we do — and because a diverse, inclusive workplace culture is critical to our success.

Our DEI Efforts
Diversity Equity and Inclusion 

Going the Extra Mile for Your Community

Rail delivers more than freight. It builds foundations. We are dedicated to supporting the communities where we live and operate by engaging with residents, working with local leaders, and leading initiatives to keep cities and towns across America safe and thriving.

NS in Your Community
Community Service

Find Your Future

We are the frontline workers moving our trains and the US economy, the innovators who keep tracks safe through the power of AI and beyond, the leaders who dare to ask, "what if?" and the minds that keep it all running smoothly. Join us and do big things — for our country, the planet, and your career.

Careers at NS
Find Your Future

A Diverse Supply Chain Is Key to Our Success

We are committed to partnering with small businesses and certified diverse firms who deliver excellence.

Supplier Inclusion
Aerial photo of intermodal transportation port highlighting Norfolk Southern’s supplier diversity