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Man standing in the center of the crowd discussing community safety


Rail delivers more than freight. It builds foundations. We are dedicated to supporting the communities where we live and operate by working with local officials, engaging with residents, and leading initiatives to keep cities and towns across America safe and thriving.

Supporting People and Giving Back

Your Community Is Our Community

We take seriously the role we play in helping the communities we serve thrive. Our employees, family, and friends live all along our network in the cities and towns our trains move through. We proudly support these communities through engagement and partnerships, local programs, initiatives to help businesses, and more.

Our Commitment Goes Deeper

Our railroad doesn’t just keep the economy rolling. It helps strengthen communities. We train first responders, work with local officials to keep intersections safe, purchase fire trucks for the cities and towns where we operate, and engage residents so we better understand how to solve their biggest challenges.

To us, service means treating the communities we serve as if they were our own — because they are. We take time to get to know people, interact with local leaders, and make sure that all residents are heard. We make connections — in the world of logistics and through relationships — to make rail even better. It’s our biggest responsibility of all.

Supporting Organizations That Take Our Mission Further

Great Things Happen When We Pull Together

We know our impact in communities is greatest when we are authentic to the values and priorities of our company. That’s why we’re making investments that promote safe and sustainable operations, develop the local workforce, and build strong, thriving communities.


employee volunteerism hours logged in 2023


scholarships given annually to outstanding students for our Thoroughbred Scholars program


gifted through Norfolk southern Corporate Giving in 2023 to keep communities thriving

Stronger Together: Our Network and Your Community

Keeping the economy moving is no small task — especially with 19,500 miles of track that run through some of the most vibrant communities in America. Whether big city, small town, or rural countryside, every community along our rails matters to every one of us.

Norfolk Southern employee who uses safety technology in safety vest and hat smiling

Driven to Build a Better World

Our vision extends well beyond our tracks. We are committed to being the world’s safest, most customer-focused transportation provider and leading the future of smart, sustainable rail.

  • Person standing on the front of a Norfolk Southern eco train promoting community safety

    Forging a Better Tomorrow

    Our decisions are driven by our commitments to our customers, our communities, and the planet.

  • Group of first responders stand in front of a Norfolk Southern train discussing community safety

    Everything Starts With Safety

    Rail is the safest and most sustainable way to transport freight. Every day, we are working to make our railroad even safer.

  • Aerial view of a train moving down a track surrounded by woods improving community safety

    Delivering a Brighter Future

    Sustainability is fundamental to our business and how we operate — which is why we’re working to reduce GHG emissions 42% by 2034.

A Diverse Supply Chain Is Key to Our Success

We are committed to partnering with small businesses and certified diverse firms who deliver excellence.

Aerial photo of intermodal transportation port highlighting Norfolk Southern’s supplier diversity

Resources for Your Community

Enriching Our Communities

We support communities across our region by sponsoring trainings, working with representatives, building relationships with local leaders, and more.

Powering Progress by Giving Back

Norfolk Southern’s charitable giving program is based on relationship building and elevating all members of the communities we serve. To better align our giving to our values and strategic priorities, we have rolled out four new focus areas – safety, sustainability, workforce development, and thriving communities.

Investing in Government Relations

We promote understanding among local, state, and national lawmakers on issues that impact the people we serve.

Safety in Your Community

We know nothing is more important to you than the safety of your community. You have questions, so we have answers.

Contact Us

Questions about our safety trainings, local engagement programs, community support initiatives, or more? Let us know. We’re always glad to help.

Norfolk Southern employee who uses safety technology in safety vest and hat smiling