Community race Norfolk Southern employees


Supporting Communities

Your Community is Our Community

Across our rail network, the mission of the Community Affairs team is to build and strengthen relationships with the communities we serve. We are more than just a train rolling through your town. Our employees, family, and friends live all along our network in the towns our trains move through. That’s why we’re proud to serve our communities through local engagements and partnerships, community programs, initiatives to help local businesses, and more.

CEO Alan Shaw supporting communities

Making it Right

In East Palestine, OH, we are making good on our promises to clean the site, assist families, and invest in the community. We are committed to doing what’s right for the people of East Palestine to ensure the community recovers and thrives for generations to come.

You Have Questions; We Have Answers

Safety in Your Community

At Norfolk Southern, everything starts with safety, especially for the communities we serve. That’s why we’re training first responders in your town, why we’re advancing technologies with the sole purpose of improving safety, and why we are continuously working to ensure we have safe tracks and safe bridges across our entire network. We know you have questions about safety, so we have answers.

Community affairs employees at work in an NS community

Contact Community Affairs

Our employees are your neighbors, family, and friends, and we want to help our communities prosper and thrive as we help to drive the American economy.  So we’re here to help. Looking for more information about our safety trainings, local engagement programs, community support initiatives, or more? Let us know. We’re always glad to help.

Community support contact us


Norfolk Southern we are committed to supporting the communities where we live and operate. Reach out and let us know how we can help.

Request a Speaker

Our Thoroughbred Speakers Network can provide employees to speak to your community group about Norfolk Southern and the benefits of freight rail transportation. Make your request at least two months before the event.

AWS Welding Certification Center

Our “Railroad University” training center in Georgia is an Accredited Testing Facility for public- and private-sector groups and individuals seeking welding code certifications established by the American Welding Society.  

Surplus and Scrap Auctions

If you’re looking to own a piece of the railroad, our Asset Disposition group manages auction sales for surplus equipment and scrap.

In Your Community

Moving essential goods that businesses and households rely on for daily work and living is our primary role in the economy – but our railroad contributes more to the communities we serve. From volunteerism and charitable giving to public-private partnerships that spur jobs and growth, we want to help our communities thrive and prosper.

Community Event Notification

For safety reasons, if you’re planning a parade, festival, or other event that involves crossing our tracks, you must notify us. To help ensure the safety of event participants, railroad employees, and your community, we always encourage event organizers to avoid locations near railroad tracks.